Connection is key in an employee experience strategy

Cassandra Babilya, Head of Employee Experience Strategy at Amazon Web Services, talks about why connection is an essential component of an employee experience strategy in her July 2023 interview.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

In July, accomplished corporate culture leader Cassandra Babilya, the Head of Employee Experience Strategy at Amazon Web Services, sat down with Jason Lavender, the Co-Founder and CEO of Electives. In her People Developing People interview, Cassandra shared her passion transforming the workplace into an environment where people thrive.

During this segment, Cassandra talks about why connection is an essential component of an employee experience strategy.

Read the transcript:

Cassandra B: Connection is key. We actually built our employee experience strategy around the theme of connection – connection to leaders and managers, connection to the team mission and connection to community.

Cassandra B: We found that when employees feel connected to one another, they're more likely to support one another. They are more likely to share recognition of one another. They're more likely to collaborate on ideas. They're more likely to trust the person that they're sending that email to or that report to. And they're more likely to succeed, to meet and reach goals.

Read Cassandra's full interview here

About Cassandra Babilya

Cassandra Babilya is an accomplished corporate culture leader, mother, lifelong learner and coach who is passionate about transforming the workplace into an environment where people thrive. With a diverse background that spans teaching, espionage and leadership roles, Cassandra brings a unique perspective to her work. Her mission is to make work more enjoyable and fulfilling for individuals and organizations.

Since 2016, Cassandra has been an integral part of Amazon Web Services (AWS), where she is the Head of Employee Experience Strategy for the Global Services organization. In this role, she leads the development and implementation of strategies that enhance employee engagement, foster a positive work culture and drive organizational success. Cassandra's expertise lies in creating inclusive cultures, coaching individuals to reach their full potential and elevating the overall employee experience.

Recognizing the alarming statistics that indicate high levels of burnout among employees, Cassandra is determined to tackle the systemic issues that contribute to this widespread problem. Cassandra believes organizations can create environments where employees thrive by transforming workplace cultures and addressing underlying systemic challenges, leading to increased productivity, engagement and wellbeing.

Cassandra is a sought-after speaker and thought leader on career coaching, inclusive culture and employee experience. As an advocate for positive change, Cassandra's unwavering commitment to making work more fulfilling and joyful sets her apart.

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