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Why mentoring is a critical leadership skill (and how to build it)

Strong mentoring builds better teams, stronger leaders and more resilient organizations. Explore practical ways to help managers mentor more effectively at scale.

There are two women sitting at a table looking at a laptop screen and speaking. One woman is wearing a hijab.There are two women sitting at a table looking at a laptop screen and speaking. One woman is wearing a hijab.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

Great managers don’t only manage. They develop their team members. And mentoring is one of the clearest ways they do that.

Mentoring is a leadership skill. Start treating it like one.

When managers mentor well, employees grow faster, stay longer and perform better. It’s one of the most effective tools for building capability across a team and across the business.

But most companies still leave mentoring up to chance. If it shows up at all, it’s buried in a check-in or done inconsistently.

Here’s how to make mentoring part of how your managers lead.

Show managers what good mentoring looks like

Many managers think mentoring means giving advice. It’s much more than that.

  • Teach managers to ask stronger questions and stay curious.
  • Build core skills like active listening, trust-building and developmental feedback.
  • Use AI Simulations so managers can practice mentoring conversations in a safe, realistic way.

Mentoring is a skill that needs modeling and practice.

Make mentoring part of manager development

If you want mentoring to happen regularly, build it into how you train and support managers.

  • Include mentoring as a core competency in leadership programs.
  • Use cohort learning to give managers space to mentor each other.
  • Provide conversation guides that move 1:1s beyond status updates.

When mentoring becomes part of the manager playbook, it sticks.

Expand mentoring beyond direct reports

Great mentoring happens across levels and teams, not just in a single reporting line.

  • Support cross-functional mentoring to strengthen networks and knowledge-sharing.
  • Encourage experienced managers to mentor new leaders.
  • Acknowledge informal mentoring that’s already happening, and help it scale.

You don’t need a formal program to create a mentoring culture…but you do need clear intention.

Track what mentoring drives

Mentoring has a measurable impact…if you’re looking in the right places.

  • Track trends in engagement, promotions and retention where mentoring is active.
  • Ask employees about access to growth support beyond their manager.
  • Share stories where mentoring has shaped someone’s path.

Real impact makes the case for scaling mentoring stronger than any slide deck.

Mentoring builds better leaders—and better teams

When managers mentor well, teams get stronger. Employees grow faster. Trust builds.

Mentoring supports career development, boosts engagement and creates a culture where learning happens through relationships, not just learning content.

It’s one of the most effective, scalable ways to build leadership strength across the business. And it starts with how you train and support managers today.

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