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Collaboration isn’t automatic: How to help teams work better together

When collaboration works, teams move faster. When it doesn’t, everything slows down. Build the skills, tools and habits that help teams work better—wherever they’re based.

There are five people around a computer collaborating on a project. One woman is sitting down at the desk while everyone else is standing around her.There are five people around a computer collaborating on a project. One woman is sitting down at the desk while everyone else is standing around her.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

When collaboration works, teams move faster. They solve problems, share knowledge and adapt with less friction.

But when it breaks down, everything slows: decisions stall, ideas don’t surface and trust erodes.

Strong collaboration doesn’t happen by accident. It’s a skill—and a set of shared practices—that needs support. Especially in hybrid, remote and cross-functional environments.

Here’s how to help your teams collaborate better, wherever they’re based.

Most collaboration problems aren’t about location—they’re about habits

Hybrid and remote teams get blamed for bad collaboration. But proximity isn’t the issue. Poor habits are.

  • Set clear expectations for how teams communicate, make decisions and share work.
  • Support asynchronous collaboration. Don’t just default to meetings.
  • Train teams to choose tools that match the task instead of defaulting to what’s easiest.

Collaboration improves when habits are intentional, not left to chance.

Collaboration needs skills, not just communication tools

New tools won’t fix vague roles or unclear ownership. What teams need is skill.

  • Focus on structured decision-making, shared accountability, and conflict resolution.
  • Use AI Simulations to practice real-world collaboration scenarios.
  • Encourage team debriefs to reflect on how work happened, not just what got done.

When teams build skill, collaboration becomes smoother and more consistent.

Managers set the tone for collaboration—good or bad

If managers don’t lead collaboration well, teams notice.

  • Train managers to create psychological safety and model inclusive decision-making.
  • Help them set goals that require shared ownership.
  • Provide frameworks for running collaborative meetings that stay focused and useful.

Collaboration gets better when managers lead with clarity and trust.

Learning programs can strengthen team trust—if they’re built right

The way people learn together affects how they work together.

  • Use cohort-based learning to mix functions, levels and locations.
  • Design sessions that require shared problem-solving, not content consumption.
  • Recognize teams who collaborate well during learning and carry that into their work.

Trust grows when people share ideas, test solutions, and succeed together.

The best teams collaborate on purpose—not by accident

Collaboration is one of the most powerful performance drivers in today’s work environments.

When you support better collaboration—through manager training, team habits and shared learning—you build teams that move faster, think smarter and work better. Together.

Learn live. Adapt faster.

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