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What are power skills for today’s workplace?

Power skills (aka soft skills) are absolutely critical for success in today's workplace.

A smiling young man in a casual outfit is standing with his arms crossed, leaning back on his desk. Behind him, two other people work on their laptops at their own desks.A smiling young man in a casual outfit is standing with his arms crossed, leaning back on his desk. Behind him, two other people work on their laptops at their own desks.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

Understanding power skills in today's workplace

Power skills, often known as soft skills, are increasingly recognized as critical for success. 

Unlike technical abilities, power skills focus on interpersonal interactions, emotional intelligence and personal attributes that facilitate compelling and harmonious operations in the workplace.

7 power skills for the present and the AI-driven future

  1. Emotional Intelligence: At the core of power skills, emotional intelligence helps employees perceive, control and evaluate emotions. Emotional intelligence is indispensable for leaders and employees, helping them navigate workplace relationships and dynamics complexities.
  2. Adaptability: The rapid pace of change, especially with the integration of AI technologies, demands a workforce that can pivot and adapt quickly. Adaptability encompasses the ability to embrace change and learn from new situations.
  3. Problem-solving: As more routine tasks become automated, the human workforce increasingly faces complex problem-solving. This skill requires creativity, critical thinking and approaching challenges from multiple angles – like scenario planning or SOON funnels.
  4. Communication: Effective communication involves clear articulation, active listening and tailoring messaging to diverse audiences, ensuring clarity and understanding across all levels of an organization.
  5. Collaboration: With teams often spread across different locations and time zones, the ability to work effectively with others, often through digital means, is more crucial than ever. Collaboration also involves conflict resolution and the capability to work harmoniously towards a common goal.
  6. Leadership: Even in an AI-driven world, human leadership remains irreplaceable. Good leaders are pillars of support and guidance, inspiring and motivating their teams as they drive them toward a collective vision.
  7. Ethical judgment + decision making: As businesses encounter increasingly complex moral dilemmas, particularly with AI, having solid ethical judgment becomes paramount. Ethical judgment involves making decisions that align with organizational values and societal expectations.

Power skills that are declining in demand

While many power skills remain timeless, specific skills have seen a decrease in demand due to changes in work environments and technological advancements:

  • Routine manual skills: With automation taking over repetitive tasks, the need for manual skills in routine operations is decreasing.
  • Memory-based skills: In an era where information is just a click away, the premium on memorization diminishes in favor of skills that leverage information effectively.
  • Compliance: As AI and machine learning systems increasingly handle compliance monitoring, the demand for manual compliance management is decreasing.

Power skills are becoming the true differentiators in a world where technological advancements can overtake hard skills. Investing in soft skills ensures career longevity and a vibrant, adaptable and innovative workplace culture. Leaders and HR professionals must prioritize soft skills to harness the full potential of their workforce in an AI-driven future.

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