Skip navigation

What are soft skills?

Soft skills are the interpersonal attributes you need to succeed in the workplace.

A Black man is sitting at a desk across from a woman with black hair. He is smiling while looking at her.A Black man is sitting at a desk across from a woman with black hair. He is smiling while looking at her.

Table of contents

Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

What are soft skills?

Soft skills are the interpersonal attributes needed to succeed in the workplace. They are the non-technical skills that enable people to interact effectively and harmoniously with others.

Unlike hard skills, which are about a person's skill set and ability to perform a particular task or activity, soft skills relate to a person's ability to interact effectively with coworkers and customers.

The difference between soft skills + hard skills

Hard skills are teachable and measurable abilities such as writing, reading, math or the ability to use computer programs.

By contrast, soft skills are the traits that make people good employees, such as etiquette, communication and listening. While hard skills are job-specific, most soft skills are universal across job titles and industries.

Which soft skills do employers prioritize?

Employers often seek candidates with strong soft skills because they are closely linked with how well an individual can work with others and grow within the company.

Top soft skills that employers look for include:

These soft skills enable employees to foster a collaborative and efficient workplace.

Which soft skills do employees prioritize?

Employees might prioritize slightly different soft skills depending on their career goals. Common skills prioritized by employees include:

These soft skills help individuals manage their workloads, adapt to new situations and contribute positively to their work environment, all crucial for career advancement.

The best way to enhance soft skills

Enhancing soft skills involves practice and a commitment to continual learning, including workshops, seminars or online courses focusing on communication, leadership or team-building. Real-world practice, feedback from others and self-reflection are critical components of improving soft skills.

Can soft skills be taught?

Yes, soft skills can be taught, and they are increasingly becoming part of educational curricula and professional development programs, like Electives Membership.

Effective soft skills teaching methods include role-playing, group activities and other interactive session styles that encourage communication and problem-solving skills. With dedication and willingness to learn, individuals can substantially improve their soft skills and become more proficient in navigating the workplace.

Learn live. Adapt faster.

Latest resources

Learn more about creating a culture of learning throughout our resources below.

How to get executives excited about people development
Electives team
 
Feb 12, 2026

How to get executives excited about people development

Get executive buy-in for L&D by connecting holistic training to revenue, retention and business outcomes. Frame development as strategy, prove ROI fast and secure bigger budgets.
Learning best practices
Gender equity issues you can address during Women’s History Month
Trish
 
Feb 11, 2026

Gender equity issues you can address during Women’s History Month

Discover how Electives can meet your team’s needs to celebrate Women’s History Month and other DEI holidays while creating enduring impact.
Culture + collaboration
The junior talent gap AI creates (and how smart companies solve it)
Electives team
 
Feb 10, 2026

The junior talent gap AI creates (and how smart companies solve it)

AI is eliminating the entry-level work that used to teach junior employees foundational skills. Here's how to help early-career talent develop expertise in the age of automation.
Innovation + productivity
What is International Transgender Day of Visibility (TDOV)?
Electives team
 
Feb 4, 2026

What is International Transgender Day of Visibility (TDOV)?

Discover 7 ways to celebrate International Transgender Day of Visibility at work as part of a high-performance culture.
Culture + collaboration
How to design "third place" learning for connection & belonging
Electives team
 
Feb 3, 2026

How to design "third place" learning for connection & belonging

Workplace loneliness costs $4K per employee annually. Learn how to design live, cohort-based learning as "third place" architecture that builds connection, belonging and performance.
Culture + collaboration
Workplace holidays to celebrate in March
Electives team
 
Feb 1, 2026

Workplace holidays to celebrate in March

March is packed with meaningful workplace holidays, and we’ve compiled a list of them for you. You can also download our holiday calendar.
Culture + collaboration

View all posts

ENJOYABLE. EASY. EFFECTIVE.

Learning that works.

With live learning + AI simulations, Electives is a learning platform that makes it easy to design, execute and measure effectiveness.

Request a demo

Request a demo

Learn more

Learn more