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What is the modern manager?

With their diverse skill sets, the modern manager is key in driving productivity and success, blending accountability, empathy, innovation and influence.

A diverse team of people are smiling and laughing, looking at the same laptop.A diverse team of people are smiling and laughing, looking at the same laptop.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

The role of a manager has significantly evolved. Today’s leaders are crucial in guiding their teams in a dynamic, ever-evolving environment. With their diverse skill sets, the modern manager is key in driving productivity and success, blending accountability, empathy, innovation and influence.

Here’s a list of attributes that are expected in modern managers:

1. Accountable

A modern manager is accountable. They take responsibility for their actions and decisions and hold their team to the same standards. Modern managers create ownership cultures, ensuring every team member understands their role in reaching shared goals.

2. Innovative — especially when problem-solving

Innovation is key in today’s fast-paced work environment. Modern managers are forward-thinking, seeking new solutions to old problems. They encourage creativity and empower their teams to explore new ideas without fear of failure.

3. Trustworthy + authentic

Trust is the cornerstone of a strong team. A modern manager is trustworthy and authentic, leading with integrity and transparency. They build genuine relationships with their teams, showing their true selves and fostering a sense of safety and loyalty.

4. Empathetic

Empathy is crucial in today’s workplace. A modern manager understands their team’s needs and challenges, providing support when needed. They listen actively and show that they care about their employees as individuals, which boosts morale and engagement.

5. Collaborative + communicative

Collaboration thrives under a manager who communicates effectively. The modern manager ensures that everyone is on the same page, sharing clear expectations and updates. They foster an environment where ideas can be exchanged freely, allowing team members to collaborate without barriers.

6. Persuasive + influential

Being persuasive is a valuable skill for modern managers. They know how to present ideas in a way that motivates and convinces others. Their influence inspires their teams to adopt new perspectives, embrace change and strive for excellence.

7. Motivational

Motivation is at the heart of every successful team. The modern manager knows how to spark passion and drive in their employees. They recognize individual strengths and encourage personal growth, helping their team members feel valued and motivated to perform at their best.

8. Productivity-focused

Finally, the modern manager is not just focused on productivity, but also on maintaining a healthy balance. They achieve this by removing obstacles and providing the tools and support their teams need. The modern manager ensures their teams remain engaged and effective — without burning out.

The modern manager in action

Today’s manager is a leader who balances a long list of qualities to build strong, resilient teams. The traits detailed above help modern managers thrive in evolving workplaces and guide their teams toward success.

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