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Why live learning beats pre-recorded libraries (and what People teams actually want)

Why live learning drives real engagement and skill growth—while pre-recorded content leaves employees checked out.

A woman is standing and presenting to her colleagues. Her colleagues are having a conversation in a circle.A woman is standing and presenting to her colleagues. Her colleagues are having a conversation in a circle.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

Employee development matters more than ever. But too many companies still rely on massive libraries of pre-recorded videos—and People teams are feeling the pain. The gap between what’s offered and what employees actually need keeps getting wider.

Here’s why live learning is outperforming pre-recorded—and why it’s the future of employee development.

The problem with pre-recorded learning libraries

On paper, pre-recorded libraries seem like a good idea. Thousands of courses. Unlimited access. Pick what you need.

But the reality looks very different:

  • Low utilization + engagement: No matter how much you promote them, people don’t use them.
  • Feels transactional: Employees see them as "check-the-box" exercises, not meaningful growth opportunities.
  • Outdated content: Business environments change faster than static libraries can keep up.
  • No social connection: People learn better together. Passive videos leave employees isolated.
  • No personalization: Employees want guidance, feedback and support, not one-size-fits-all video lectures.

For People teams, that’s a problem. Big investments in pre-recorded libraries rarely drive the behavior change or skill growth companies need.

Why live learning is different (and better)

Live learning puts the human connection back into development. And that makes all the difference.

Research from the Royal Society shows that social interaction improves learning and retention. It’s more about how people engage with the content, rather than the content itself.

Here’s why live learning works:

  • People stay engaged: Human interaction lights up the brain. Focus, curiosity, memory—all better with live sessions.
  • Active participation: Employees can ask questions, solve problems and apply concepts in real time.
  • Real-time feedback: Learners get coaching when it matters most — not days or weeks later.
  • Community building: Learning with peers fosters connection, motivation and accountability.
  • Stronger behavior change: Because it feels personal and relevant, live learning leads to lasting transformation.

Instead of zoning out in front of a screen, employees feel connected, energized and supported.

What the future of learning looks like

Leading organizations are moving away from static libraries. They’re investing in curated live learning experiences reinforced with tools like AI simulations that let employees practice.

Platforms that combine live, instructor-led sessions with real-time practice and seamless admin are giving People teams what they actually need: high-impact programs that align with business goals and reflect company values.

When learning feels human, development becomes part of everyday culture and it works — not just another forgotten checkbox.

Learn live. Adapt faster.

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