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Learning that works (part 1 of 3): For learning to work, it has to be enjoyable for employees

Make employee learning something people actually want to do—so they pay attention, remember it and use it on the job.

A man is participating in a live virtual workshop from his home office. We're looking over his shoulder from behind at his monitor.A man is participating in a live virtual workshop from his home office. We're looking over his shoulder from behind at his monitor.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

Training shouldn't feel like a chore. When employees actually enjoy learning, they pay attention, remember more and use what they learn on the job. Making learning enjoyable takes more than good content—it takes dynamic delivery, interesting formats and a workplace that encourages curiosity.

Here’s how to create training people will actually look forward to.

Engaging instructors make a difference

The right instructor can turn a boring topic into a real conversation. Pick facilitators who:

  • Have real-world experience and tell great stories
  • Can make complex topics simple and relatable
  • Bring energy and a point of view to every session

Outside learning partners can also connect your team with experts who bring fresh perspectives and variety.

Content that captures attention

Learning should be active, not passive. Here’s how to keep people tuned in:

  • Use simulations, role plays and real-world scenarios
  • Add storytelling and case studies that match employees’ actual challenges
  • Mix in humor, surprises, polls, videos and visuals to keep things interesting

Keep content modern and relevant

Training should feel connected to employees’ real work—not something extra on their to-do list. Stay relevant by:

  • Offering takeaways people can use right away
  • Updating materials often, so they don’t feel stale
  • Addressing real problems employees face in their roles

The right level of challenge keeps people engaged

If training is too easy, people check out. If it’s too hard, they give up. Find the right balance by:

  • Pushing people just outside their comfort zone
  • Using games and problem-solving exercises
  • Adjusting learning paths based on how people are doing

Offer multiple ways to learn

Not everyone learns the same way. Give people options, like:

Encourage collaboration and social learning

People learn better together. Make learning social by:

  • Adding peer discussions and team projects
  • Using breakout rooms, chat and discussion boards in virtual sessions
  • Setting up mentorship and coaching for deeper connections

Incentives and recognition boost motivation

When learning is recognized, people stay motivated. You can:

  • Have employees share what they learned at all-hands meetings
  • Give digital badges or certificates
  • Connect training to promotions and career growth

Personalize learning journeys

Let people take control of their learning by:

  • Offering different training paths to choose from
  • Using AI to recommend content that fits their goals
  • Giving flexibility on when and how they learn

Leadership support drives learning culture

If leaders take learning seriously, employees will too. Build a learning culture by:

  • Having leaders join sessions to show support
  • Encouraging ongoing learning and celebrating progress
  • Giving people real time to focus on growth—without distractions

Learning has to be enjoyable

If training isn’t enjoyable, it won’t stick. When learning is engaging and relevant, people actually want to do it—and your business gets better outcomes.

Put in the effort to make training something people want, and they’ll put in the effort to grow.

Read part 2

Learn live. Adapt faster.

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