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How to improve meeting facilitation

Mastering meeting facilitation skills is crucial for managers aiming to drive productivity, foster collaboration and ensure meaningful engagement.

A woman is at home on her computer in a virtual meeting. There are four other women on the screen who are also in the virtual meeting.A woman is at home on her computer in a virtual meeting. There are four other women on the screen who are also in the virtual meeting.

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Insights from Ellen Raim, Founder of People MatterWe focus more on solving than preventing People problems.

Discover the practical meeting facilitation skills that all employees should learn

Mastering meeting facilitation skills is a crucial foundational skill for employees aiming to drive productivity, foster collaboration and ensure meaningful engagement. This post explores strategies to enhance meeting facilitation, focusing on skills employees should learn to excel in in-person, hybrid and remote meetings.

Understanding the nuances of meeting types

Recognizing the distinct characteristics and challenges of in-person, hybrid and remote meetings is the first step toward mastering effective facilitation.

  • In-person meetings create an environment for direct interaction and nuanced communication. They offer immediate feedback and the opportunity for participants to connect personally. However, facilitating these meetings requires a keen sense of engagement and the ability to manage real-time dynamics.
  • Hybrid meetings blend in-person and remote participation, requiring a unique set of skills to manage effectively. Ensuring inclusivity becomes a top priority, as remote participants should feel equally heard and engaged as those present physically.
  • Remote meetings rely heavily on technology, presenting challenges such as connectivity issues and the potential for decreased participant engagement. Effective facilitation demands a proactive approach to encourage participation and maintain focus.

6 essential meeting facilitation strategies all employees should learn

To lead efficient and effective meetings across any format, employees must cultivate a core set of skills that ensure clear communication, full participation and tangible outcomes.

1. Clear agenda setting

Before any meeting, employees should articulate a clear, concise agenda. Walking through the agenda helps participants understand the meeting's purpose and expectations, regardless of the format.

2. Effective use of technology

Employees should familiarize themselves with the tools and platforms used for hybrid and remote meetings. Proficiency in meeting technologies ensures smooth transitions, effective communication and engagement across all meeting types.

3. Active listening and engagement

Employees facilitating meetings should foster an environment where every participant feels heard. The meeting facilitator should encourage feedback, questions and discussions. Active listening and engagement is especially important in remote and hybrid settings, where visual cues are less apparent.

4. Time management

Employees need to understand how to respect participants' time by starting and ending meetings as scheduled. Efficient time management keeps discussions focused and productive, preventing unnecessary drag in any meeting setup.

5. Inclusivity in participation

Meeting facilitators must ensure all voices are heard, especially in hybrid meetings where remote participants feel sidelined. Employees can use strategies like round-robin questioning or targeted inquiries to involve everyone.

6. Follow-up and accountability

Post-meeting, meeting facilitators should distribute minutes and action items promptly. This practice reinforces the meeting's outcomes and ensures accountability, driving forward the initiatives discussed.

Meeting facilitation skills can always be enhanced

Improving meeting facilitation is an ongoing journey for employees in today's diverse work environment. Leaders can ensure effective, engaging and productive meetings with career development programs that help employees develop skills, including meeting facilitation. Employees equipped with these strategies foster a collaborative, inclusive and productive atmosphere that drives organizational success.

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