What you will learn:

Once a project manager recognizes a problem, the cost to correct can be disproportionately expensive. Leveraging the concepts presented in Dan Heath’s book Upstream: How To Solve Problems Before They Happen, this Elective will present the importance and benefits of catching problems early or before they even happen. This exercise would encourage project managers to envision what challenges might be expected (possibilities and probabilities), the source of the challenge (people, process, system), and potential solutions. The development of targeted KPIs will present the early warning signs of a challenge ahead and the anticipatory solutions provide an ability to address it quickly and efficiently.

About the instructor:

Michael has over 30 years of experience building and leading cross functional teams to deliver critical projects. He is an “Engineer Whisperer”, helping engineers and other technical professionals communicate and engage with increased clarity, collaboration, and cooperation with both technical and non-technical partners.

Michael Riegel is a coach, consultant, author, speaker, and project management expert working across industries with a focus on technical and business operations clients. He developed an expertise in managing technical professionals, creating high-performing teams, and an understanding of how to help leaders grow and exceed their individual as well as corporate goals.

As a technical professional himself, Michael brings insights and perspectives on the challenges and organizational dynamics that can thwart analytical, technical, and structured-thinking professionals. In his coaching work, he often focuses on building emotional intelligence, communication skills, collaboration, cooperation, and leadership skills, especially for technical professionals who work with non-technical leaders and teams.

His client organizations include Amazon, Apple, Wayfair, Fox Home Team Sports, Roku, Columbia University, Washington Gas and Light, and the Metropolitan Transportation Authority. Michael also established a strategic partnership with the National Association of Women in Construction to build greater awareness of coaching and professional development benefits to traditionally underserved professionals, industries, and companies.
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Suggested Length:60 min
# of Employees: Flexible
Delivery: Live via Zoom
Available Formats:
  • Lecture with Discussion

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