What you will learn:

We often think of conflict as inherently bad; however, healthy conflict is necessary for teams and organizations to make effective decisions and have thriving cultures. Yet most of us run away from conflict and encourage those around us to avoid conflict-inducing behaviors. In this workshop, we'll learn the different types of conflict and the impact of each on groups and organizations. We'll learn and practice strategies for fostering good conflict and mitigating harmful conflict.

This workshop will also provide tools for team members to take back to their organizations to ensure lessons learned in this workshop are immediately applied in participants' work lives.

About the instructor:

Rachel Pacheco, PhD is an advisor, management author, and faculty member at The Wharton School. She is passionate about supporting executives and managers on how to build thriving teams and develop inclusive and resilient cultures poised for high-growth.

At Wharton, Rachel conducts research on management—specifically on power and conflict—and is a member of the teaching faculty. She is also a founding faculty member of the Entrepreneurship in Education Program at the University of Pennsylvania. Her award-winning book, Bringing Up the Boss, focuses on providing practical tools for managers. A former chief people officer, Rachel has served on the board of advisors and held executive positions for numerous start-ups, primarily in the digital health and wellness space.

She holds a PhD and MBA from The Wharton School and a BS from Georgetown University.
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Suggested Length60 min
# of Employees75

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