What you will learn:

Management author Ken Blanchard wrote, “Feedback is the breakfast of champions.” And yet, most of us find receiving feedback hard to swallow (and that includes receiving positive feedback as well).

When we get feedback, we often experience it as a threat to our sense of identity, and react in ways that range from defensive and denial to dwelling and dramatizing. However, when we don’t hear and accept feedback, we can’t get better at what we’re doing or have a greater impact on our teams, our clients, and our own development. In this session, participants will learn how to manage the resistance that naturally occurs in the face of feedback, and take action on what they’re hearing. This is for ANYONE who receives performance feedback...which should be EVERYONE.

About the instructor:

Deborah Grayson Riegel is a keynote speaker and consultant who teaches leadership communication for Wharton Business School and Columbia Business School. She is a regular contributor for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company. The author of "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life,” she consults and speaks for clients including Amazon, BlackRock, Bloomberg, Johnson & Johnson, PepsiCo, and The United States Army. Her work has been featured in worldwide media, including Bloomberg Businessweek, Oprah Magazine, and The New York Times.
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Suggested Length:60 min(Flexible)
# of Employees: Flexible
Format: Live via Zoom
Available Formats:
  • Keynote Followed by Q&A
  • Lecture with Discussion
  • Interactive Workshop

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