What you will learn:
According to Harvard Business School professor Amy Edmondson, "psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes."
In 2012, Google’s Project Aristotle looked at 180 teams and revealed five key characteristics of high-performing teams: Dependability, Structure and Clarity, Meaning, Impact, and Psychological Safety. This 90-minute, experiential workshop focuses on the importance of psychological safety at the team level. We will discuss what psychological safety is (and isn't) and why it is critical for creating inclusive and diverse, high-functioning teams.
The class will be divided into small groups where they will have the opportunity to learn about each other in a safe environment. The exercise is one they can easily replicate with other teams and is based on a program created by Google and Stanford University's dSchool.
Participants will be instructed on how to listen without judgment and share in a way that builds trust and allows for vulnerability as they go through a series of open-ended questions (which will be provided). We will debrief the experience and discuss how this exercise can be applied.
Research supports that diversity in groups leads to better outcomes. We will discuss practical strategies for introducing small changes that can make meetings and decision-making more inclusive of diverse thinking and reduce confirmation bias.
About the instructor:
Sharon F. Danzger is the founder of Control Chaos and author of Super-Productive: 120 Strategies to Do More and Stress Less.
She helps clients improve their productivity, performance, and well-being through corporate training, executive, and group coaching. Sharon's work focuses on empowering people to make small changes that have a significant impact on their work performance and quality of life.
Before starting her firm, Sharon worked in financial services, primarily in commercial mortgage underwriting and origination.
Sharon is a guest lecturer at Columbia University’s Executive MBA program and an Assistant Instructor at the University of Pennsylvania. She is a certified professional coach and holds the PCC (Professional Certified Coach) designation from the International Coach Federation.
One of Sharon's top strengths is "love of learning." She is a Fearless Organization Certified Practitioner, a certified Designing Your Life coach and holds the CFA, CLU, and ChFC designations. She also earned certificates from the Harvard Law School Program on Negotiation in Leadership and Negotiation as well as Leveraging the Power of Emotions in Negotiation.
She received her bachelor’s degree in economics from the Wharton School of the University of Pennsylvania, a master’s degree in real estate finance from New York University, and a master’s degree in applied positive psychology from the University of Pennsylvania.
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Suggested Length90 min
# of Employees50
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