Top Takeaways

Steps you can take to prepare effectively for a difficult conversation
Tips to identify and reduce resistance during a difficult conversation
Approaches you can use to quickly and confidently create shared solutions

Class Overview

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Being a successful professional requires having conversations that are difficult, not to mention important, awkward, tricky, meaningful, and powerful. The goal isn’t to avoid these conversations; it’s to find ways to have these conversations effectively. This class gives participants simple, direct ways to see conflict and resistance as opportunities for communication and growth. Practical, interactive exercises teach participants how to...

Available Class FormatsPeople Count

Interactive Workshop

Best for employees who want to talk, connect, and engage in hands-on training.

Best for teams up to 60 people

Facilitated Learning

Best for employees who like to listen with some engagement and discussion throughout.

Best for teams up to 90 people

Class Durations

Flexible class lengths to meet your team’s needs.

60Mins
75Mins
90Mins
2Hours

What People Are Saying About This Class

Great framework for how we deliver feedback, and great walk through of how we may be reacting to feedback and how to be self-aware.

More About Deborah Riegel

Deborah Grayson Riegel is a keynote speaker and consultant who teaches leadership communication for Wharton Business School and Columbia Business School. She is a regular contributor for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company. The author of "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life,” she consults and speaks for clients including Amazon,...

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Deborah Riegel

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