What you will learn:
Being a successful professional requires having conversations that are difficult, not to mention important, awkward, tricky, meaningful, and powerful. The goal isn’t to avoid these conversations; it’s to find ways to have these conversations effectively.
This class gives participants simple, direct ways to see conflict and resistance as opportunities for communication and growth. Participants learn how to approach difficult conversations with skill and confidence. Practical, interactive exercises teach participants how to prepare for and have difficult conversations, manage different perspectives, identify and reduce resistance, and create shared solutions with greater confidence and speed.
About the instructor:
Deborah Grayson Riegel is a keynote speaker and consultant who teaches leadership communication for Wharton Business School and Columbia Business School. She is a regular contributor for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company. The author of "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life,” she consults and speaks for clients including Amazon, BlackRock, Bloomberg, Johnson & Johnson, PepsiCo, and The United States Army. Her work has been featured in worldwide media, including Bloomberg Businessweek, Oprah Magazine, and The New York Times.
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Suggested Length60 min
# of Employees100
FormatLive
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