What you will learn:

Chaotic meetings. High pressure timelines. Sharing ideas in a conference room. New teams. New job. Same job. These scenarios all bring on unique challenges - sometimes they are ambiguous and intimidating, and other times, solutions immediately jump to mind. Regardless, the harder problem to solve is often uniting a team (or family) around a path forward. Whether you are leading a project, a meeting, or just trying to get your teenager to put down their phone, we’d all like to have a little more sway.

What if it was possible to be a uniting force in the face of chaos? What if it was possible to get your ideas heard in that oversubscribed meeting? What if the discussion around your path of action for your project started with yes, rather than all the ways it might fail? What if we had greater influence?

In this course, we’ll explore the power dynamics that limit our ability to lead in challenging moments, and how to leverage tactical negotiation and persuasion skills to lead with influence, even when we’re not in a position of authority. Examples in this course are tailored to the audience and participants are given opportunities to try their hand at new skills with small exercises throughout the session. As a takeaway, each session includes an optional “homework” exercise to conduct at home or at work after the session, as a proxy for transferring the valuable takeaways out of the classroom into daily life.

About the instructor:

Rachel Moore is the founder and lead educator for The Human Factor. Dedicated to making negotiation and advocacy accessible to all, Rachel is passionate about translating skills, frameworks, and proven theory into relevant-to-me examples and actionable guidance. Her dynamic, hands-on approach to education has led her to teach in multiple arenas, including corporate training, executive education, and graduate-level negotiation courses for MIT. Rachel has designed negotiation curriculum for the MIT School of Engineering and Sloan School of Business, and guest lectured to audiences that run the spectrum—from creative university programs, local professional organizations, youth conferences, and corporate audiences. In addition to leading The Human Factor, Rachel is a lecturer at Northeastern University's D'Amore-McKim School of Business.

Along with her work as an educator, Rachel is an experienced strategist focused on organizational innovation in complex environments. In this work, Rachel partners with clients as they pursue the tough challenge of developing the future of their business. Rachel works with individuals from the executional level to the c-suite as they negotiate conflicting goals, organizational complexity, and human dynamics to close deals and form effective, sustainable teams. Her notable clients include, Visa, GE, Disney, NASA, and Boston Children’s Hospital.
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Suggested Length:60 min(Flexible)
# of Employees: Flexible
Format: Live via Zoom
Available Formats:
  • Keynote Followed by Q&A
  • Lecture with Discussion
  • Interactive Workshop

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