What you will learn:

One of the most straightforward, but difficult things to do as a manager is set clear expectations with your team members. Clear expectations are the foundation of strong performance, engaged team members, and trust between a manager and their employees. But if clear expectations are so important, why are they so difficult to set? In this workshop, we’ll uncover the subconscious challenges in setting expectations, how to do it well, and work through group exercises to practice situations where expectations are particularly challenging. Participants gain applicable tools and templates to support putting this skill into practice immediately in their work lives.

About the instructor:

Rachel Pacheco, PhD is an award winning author, start-up advisor, and faculty member at the McDonough School of Business at Georgetown University.

Rachel is deeply passionate about ensuring that leaders, executives, and managers have the practical tools required to build thriving teams and develop inclusive and resilient cultures.  A former Chief People Officer, Rachel serves on the board of directors, and board of advisors for numerous start-ups and high growth organizations primarily in the digital health space.  Her first book, Bringing Up the Boss: Practical Lessons for New Managers, focuses on translating academic research and data into immediately useable tools for practitioners in fast-growing startup environments. Rachel’s second book, currently underway, explores how managers bring meaning, authenticity, and their own self-discovery into the workplace.

Prior to her role at Georgetown, Rachel was on the faculty of the Management Department at the Wharton School, and was a founding faculty member of the Entrepreneurship Education Program at the Graduate School of Education at the University of Pennsylvania. 

She received her BS in Mathematics from Georgetown University and her MBA, MPhil and PhD in Business Administration from the Wharton School at the University of Pennsylvania.  She lives in Washington, DC with her husband, Michael and their son, Benji.
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Suggested Length:60 min(Flexible)
# of Employees: Flexible
Delivery: Live via Zoom
Available Formats:
  • Keynote Followed by Q&A
  • Lecture with Discussion
  • Interactive Workshop

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