What you will learn:

As critical as feedback is, most professionals rarely receive it and have little idea how to effectively deliver it.

In Giving Effective Feedback, we help managers understand why both positive and negative feedback are vital to their own and their colleagues’ development, and we teach a simple structure for giving feedback. We will address why having a culture of feedback matters, what makes giving feedback so hard (and how to make it easier for everyone), the 5 C's of exceptional feedback, how to be mindful of bias when giving feedback, and a simple six-step model for giving feedback to anyone - up, down, or across.

About the instructor:

Deborah Grayson Riegel is a keynote speaker and consultant who teaches leadership communication for Wharton Business School and Columbia Business School. She is a regular contributor for Harvard Business Review, Inc., Psychology Today, Forbes, and Fast Company. The author of "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life,” she consults and speaks for clients including Amazon, BlackRock, Bloomberg, Johnson & Johnson, PepsiCo, and The United States Army. Her work has been featured in worldwide media, including Bloomberg Businessweek, Oprah Magazine, and The New York Times.
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Suggested Length:60 min(Flexible)
# of Employees: Flexible
Format: Live via Zoom
Available Formats:
  • Keynote Followed by Q&A
  • Lecture with Discussion
  • Interactive Workshop

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